Refund Policy

Returns

If you are not satisfied with your purchase, simply return unworn items to us within 7 days of delivery date for store credit ONLY.

Due to the world's current climate and the nature of our business; we are unable to accept and process returns after 7 days from date of delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

We will not accept nor refund any items not in its original condition, is damaged or missing parts for reasons not due to our error and any item that is returned more than 7 days after delivery.

Shipping

To return your product, you should email us at info@jewelryorchid.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.